Please contact your Partnership Manager with your feedback, concerns, or issues. If you do not have a Partnership Manager, you can reach us through our Contact Us form. Select ‘Wholesale Inquiries’ as the reason for contact.

If you are raising a concern/issue through the Contact Us form, it may be escalated to the appropriate department within ELC. We may also contact you to obtain additional information to assist in the development of an appropriate action plan. Our objective is to provide a response within 3–5 business days. Should the complexity of the matter require additional time, you will be notified within the initial 3–5 day window that further review time is necessary.